Privacy policy

This Privacy Policy outlines how Mojam Afro Caribbean Online ("we", "us", or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our website and services, in compliance with UK laws and regulations, including the General Data Protection Regulation (GDPR)

Information We Collect:

Personal Information:

When you use our website or place an order, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

Automatically Collected Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity on our website, using cookies and similar tracking technologies.

How We Use Your Information:

a. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Improving Our Service: We may use your information to analyse trends, monitor website usage, and improve the functionality and user experience of our website and services.

c. Marketing and Promotions: With your consent, we may send you marketing communications about our products, promotions, and special offers that may be of interest to you. You may opt-out of receiving these communications at any time.

Information Sharing and Disclosure:

a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are obligated to maintain the confidentiality and security of your information.

b. Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights:

a. Access and Correction: You have the right to access and correct the personal information we hold about you. You may request access to your information or update your details by contacting us using the contact information provided below.

b. Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

c. Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at mojamafrocaribbeanonline@gmail.com.

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.